Online Check-in for Hotels & Vacation Rentals: A Relaxed Start for Guests and Team

What is online check-in?

With online check-in, guests receive a link before arrival and conveniently enter their data themselves: registration data, ID documents, expected arrival time—optionally also license plate or company billing details. The classic paper registration form goes digital.

What your guests get out of it

No waiting, no paperwork on arrival: the stay starts relaxed. Guests enter their details calmly from home or on the road instead of standing at the reception—and those who share their arrival time in advance are welcomed properly even when they're running late.

What your team gets out of it

All data is available, structured and legible, before the guest walks through the door. With Anexis CHECKIN!, it lands automatically in the ROOMS! PMS—no retyping, no transfer errors. The legally required guest registration is prepared along the way.

The reception gains time exactly where it matters most: on arrival day.

Extra in South Tyrol: issue the Guest Pass automatically

For businesses in South Tyrol there's one more step: via the LTS connection, the Südtirol Guest Pass can be issued automatically at check-in. Guests have their pass ready by the time they arrive—without anyone at the reception creating it by hand.

What to consider when introducing it

The check-in link belongs in the booking confirmation and in the anticipation email shortly before arrival—automatic guest emails handle that for you. A multilingual interface and clean privacy consent are also important.

And: online check-in should be an offer, not an obligation. Guests who prefer checking in at the reception can still do so.