From Contact Form to Inquiry Manager: Faster to the Booking
An inquiry is a guest who wants to book—just not with you yet. Between them and the booking stand two things: missing information and lost time. Both can be fixed.
The problem with the free-form contact form
"Hi, do you have anything free in August?"—a message like that starts a ping-pong of follow-up questions: Which dates exactly? How many people? How old are the children? Every round costs hours, and meanwhile the guest is inquiring with three competitors.
What a good inquiry must contain
A structured inquiry form asks for everything needed up front: the period plus an alternative period, room preference, occupancy including children's ages. With that, you can immediately send a concrete, fitting offer—without a single follow-up question.
Response time is a competitive advantage
Guests rarely inquire with just one business. Whoever answers first with a complete, personal offer has by far the best cards—often regardless of price.
Automatically in the PMS, not the inbox
With REQUEST!, every inquiry lands structured directly in the ROOMS! PMS—nothing gets lost in the email inbox, and you immediately see what's free. You write the reply with templates and text blocks in RECEPTION!—fast, personal, and professional.